General FAQ
Fifteen years of cosmetic and general dentistry excellence has made us the best in Pearl District, Portland.
COVID-19 UPDATE
Your health and safety is our top priority. We have implemented the following strategies to ensure we continue to offer the utmost level of care.
- Personal protective equipment (PPE) above OSHA and CDC guidelines
- Disinfect all treatment rooms and common areas using universal precautions
- Medical-grade air purifier in treatment rooms
- Added high-volume suction for hygiene visits
- Precautionary steps to ensure physical distancing
Are you accepting new patients?
Yes, we are always accepting new patients!
Please note that while we are booked about a month in advance for our routine cleanings, we will do everything possible to get you an appointment on the same or next day of your call, if you are having a dental emergency.
What insurances do you accept?
We accept all insurance, except for those requiring you to go to Kaiser or Willamette Dental. At this time, we are not an Oregon Health Plan (OHP) provider. Click here to view a complete list.
Aetna/IHC
Ameritas
Assurant
Best life (Dentmax)
Cigna
Coventry
Delta Plans
EMI
Guardian
LifeMap
LifeWise
MetLife
ODS
- (PPO, in-network Delta Dental)/MODAPrincipa
Regence
Blue Cross Blue Shield Securian
Standard
SunLife
United Concordia
United Healthcare
How do I go about scheduling an appointment?
Call us at 503-889-8632
(especially if you have an urgent need)
Email us: contact@lovejoy-dental.com
Or fill out our new client form.
Will you accept dental x-rays from my prior dentist?
Yes! Preferably via email, contact@lovejoy-dental.com, or US mail.
I’m in pain. Who should I call? What should I do?
First and foremost, contact us via phone or email. We will make every attempt to get you in immediately. After hours (if we’ve seen you before), call the office to get the on-call service number to get in touch with Dr. Young or Dr. Way.
What are your fees for typical dental procedures like a filling or crown?
We never perform a procedure without giving you an accurate fee estimate. But since fees are often dictated by your insurance coverage and vary greatly depending on the size, location, and choice of material, we estimate the cost after a personal visit and an exam—and not over the phone. As such, it is always best to come into the office for a consultation first so we can provide you with an accurate quote for any dental treatment.
Do you do clear braces (invisalign)?
Yes we do! All consultations are 100% free of charge or obligation.
Do you see children?
We see children of all ages. But while most children do just fine at the dental office, occasionally, a child may need to be seen by a pediatric dentist, and we can make arrangements very easily.
Any famous celebrities come to your office?
Yes. We have over 4000 active clients and every single one of them is a celebrity in our eyes.
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